GA Drilling is developing next generation drilling technologies to unlock geothermal energy anywhere on Earth. Our mission is to make geothermal a globally scalable, baseload source of clean power by enabling access to hard, hot rock at depths and temperatures that conventional drilling cannot reach economically.

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Our work demands mastery across all facets of engineering (electronics, hydraulics, mechanics, systems, and control) and project management to create products that can survive and perform in harsh, high-temperature, high-load downhole conditions. Our technologies include smart downhole anchoring and drive systems that control the drilling process at the bit, plasma-based rock-destruction systems that fracture rock ahead of the drill bit, and innovative reeled drill strings that redefine how hard-rock wells are constructed. These innovations, whether deployed individually or integrated into a groundbreaking autonomous reeled drilling system, enable hard-rock wells to be drilled further, faster, and safer than conventional technologies. With engineering teams in the USA, Brazil, the UK, and across Europe, and strong collaboration with leading operators, GA Drilling is progressing rapidly toward commercial deployment of these technologies.

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We are seeking an IT Operations Specialist to be the hands-on operational core of our day-to-day IT. This is an honest, two-part role: roughly 40–50% of your time is first-level support and service desk work for colleagues across Slovakia, the USA, Brazil, and the UK; the rest is independent medior-level project work in our Microsoft 365 / Azure environment, security hardening, and evaluation of new tools. You will be part of our IT team, which covers not only IT operations but also software and data engineering and AI, so you will be surrounded by people worth learning from. You will get a lot of freedom and room to learn: this is a role you can grow in fast if you like figuring things out.

You will be based at our Slovakia (Bratislava) office.

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The opportunity for you

You will keep GA Drilling’s digital environment running smoothly every day, and step by step make it more secure, better documented, and easier to work in. You will be the first person colleagues turn to when something does not work, and the person who then fixes the root cause so it does not happen again.

Beyond support, you will run your own projects: reviewing and hardening our Microsoft 365 and Azure security configuration, improving endpoint management, researching and piloting software solutions, and communicating changes clearly to both engineers and business teams.

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You will own

• Service Desk & End-User Support: Day-to-day first-level support across our offices: accounts and identity lifecycle, hardware, Microsoft 365 troubleshooting, onboarding and offboarding (roughly 40–50% of the role).

• Microsoft 365 & Azure Operations, Networking: Keep our tenant and offices healthy: Entra ID, licensing, endpoint management, backups, monitoring, and office networking (VPN, Wi-Fi, firewalls).

• Security Hardening & Cleanup Projects: Improve security configuration across Microsoft 365 and Azure, operate and tune the EDR platform, and bring standard baselines and clear documentation to setups that grew organically as we scaled.

• Tool Research & Rollout: Research software solutions, prepare structured comparisons, run pilots, and drive adoption with simple guides and trainings.

• Vendor Coordination: Coordinate external vendors and suppliers, from quotes to chasing deliveries and tickets, so external work actually gets done.

• Practical AI Adoption: Use AI tools hands-on in your daily work and get colleagues up to speed with guides and short trainings.

• Communication: Explain IT changes clearly and empathetically to technical and non-technical colleagues alike.

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What we expect from you

• Experience: 2–4 years in IT support or IT operations. We care more about what you can figure out and how quickly you learn than about the exact number of years.

• Microsoft Ecosystem: Working experience with Microsoft 365 and Entra ID (Azure AD), and the appetite to go deeper into endpoint management and security configuration.

• Support Mindset: You genuinely enjoy helping people. First-level support is a core, permanent part of this role, and you take pride in doing it well.

• Self-Learner: When you hit something you do not know, you research it, test it, and come back with a working, documented answer. You can take a small project from a short brief to a delivered outcome.

• AI & Modern Tooling: You already use AI tools daily in your own work and can show colleagues how to do the same.

• Documentation Habits: You document as you go, so the next person (including future you) can pick up where you left off.

• Languages: Fluency in English and Slovak.

• Nice to have
  
  • Infrastructure: Hands-on experience with VPN, Wi-Fi, firewalls, or endpoint management.
  • Business Systems: Exposure to ERP systems (e.g. SAP) or engineering tools.

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What we offer

• Mission with impact: The satisfaction of solving challenges associated with making ultra-deep geothermal energy a commercial reality.

• Real Ownership of Your Projects: You run your evaluations, security reviews, and rollouts end to end, with a lot of freedom in how you get there and experienced colleagues around when you need a second opinion.

• Growth Outlook: The ideal end state of this role is full ownership of the IT function. As you prove yourself on support and projects, the scope grows with you, all the way to running IT at GA Drilling.

• Culture: A flat, open, non-bureaucratic environment where you work directly with leadership and decisions are made quickly.

• Freedom and Flexibility: Flexible working time. To be fair upfront: the support part of this role needs you on site in Bratislava most of the time, with occasional home office where the work allows it, we can adapt as we go.

• Innovation Mandate: Freedom to pilot and implement AI tools that make a real difference.

• In-house Salad Rituals: We make salads together at lunchtime, turning a quick meal into a simple, cost-effective way to connect as a team.

• Competitive industry compensation & benefits.

• Beautiful office in Bratislava, next to Zelezna Studnicka

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